Privacy Policy
Last updated: April 2026
1. Introduction
Eagle Rock CFO Services LLC, a Pennsylvania limited liability company doing business as Eagle Rock AI ("Company," "we," "us," or "our"), respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or engage our services.
By visiting our website or engaging our services, you agree to this Privacy Policy. If you do not agree, please do not use our website or services.
2. Information We Collect
Information You Provide
We collect information you voluntarily provide when you contact us, request a quote, or engage our services:
- Name and contact information (email address, phone number)
- Company name and business information
- Information about your workflows and automation needs
- Communications and correspondence with us
Information Collected Automatically
When you visit our website, we automatically collect:
- IP address, browser type, operating system, and device information
- Referring URLs and pages visited
- Information collected through cookies and similar tracking technologies (see Section 5)
3. How We Use Your Information
We use the information we collect for the following purposes:
- Respond to your inquiries and provide quotes for our services
- Deliver automation services as agreed upon in our engagement
- Send service-related communications and updates
- Improve our website and services
- Comply with legal obligations
4. Information Sharing and Disclosure
We do not sell your personal information. We may share your information in the following circumstances:
- Service Providers: With third-party vendors who perform services on our behalf (e.g., cloud hosting). These providers are contractually obligated to use your information only as necessary to provide services to us.
- Legal Requirements: When required by law, subpoena, court order, or other legal process
- Protection of Rights: To protect our rights, privacy, safety, or property
- Business Transfers: In connection with any merger, acquisition, or sale of assets
- With Your Consent: When you have given us explicit consent to share your information
5. Cookies and Tracking Technologies
We use the following tracking technologies:
- Essential Cookies: Required for basic website functionality
- Google Analytics (GA4): We use Google Analytics to collect anonymized usage data about how visitors interact with our website. You can opt out of Google Analytics by installing the Google Analytics Opt-out Browser Add-on.
Most web browsers allow you to control cookies through their settings.
6. Data Security
We implement appropriate technical and organizational security measures to protect your information, including encryption of data in transit and access controls.
No method of transmission over the Internet or electronic storage is 100% secure. We cannot guarantee absolute security, but we are committed to protecting your data using commercially reasonable measures.
7. Data Retention
We retain your information as follows:
- Business Correspondence: Retained for as long as necessary to respond to your inquiries and provide services
- Aggregated/De-identified Data: May be retained indefinitely
- Legal Hold: We may retain data longer if required for legal, tax, or compliance purposes
8. Your Privacy Rights
You may:
- Access and request a copy of the personal information we hold about you
- Correct inaccurate or incomplete information
- Request deletion of your information (subject to legal requirements)
To exercise any of these rights, email us at nick+website@eaglerockai.com with the subject line "Privacy Request."
9. Third-Party Services
Our website may link to third-party services. Their privacy practices are governed by their own policies.
10. Children's Privacy
Our services are not directed to individuals under the age of 16. We do not knowingly collect personal information from children.
11. Governing Law
This Privacy Policy is governed by the laws of the Commonwealth of Pennsylvania.
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of changes by posting the updated policy on this page. Your continued use of our services after such modifications constitutes your acceptance.
13. Contact Us
If you have any questions about this Privacy Policy, please contact us:
Eagle Rock CFO Services LLC
Email: nick+website@eaglerockai.com